Legal
Privacy Policy
Effective date: January 1, 2026 · Last updated: June 2026
Your privacy matters to us. This policy explains what personal data Fly Global Tours collects, why we collect it, and how we use and protect it.
1. Who We Are
Fly Global Tours is a luxury travel agency operating at flyglobaltours.com. We are the data controller responsible for the personal information you provide to us when making enquiries or bookings. For any privacy-related questions, contact us at info@flyglobaltours.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you: • Submit an enquiry or booking request via our website or by phone • Create an account or use our services • Subscribe to our newsletter • Contact us for support This may include: full name, email address, phone number, passport details, nationality, date of birth, payment information, travel preferences, and health or dietary requirements where relevant to your trip.
3. How We Use Your Information
We use your personal data to: • Process and manage your travel bookings • Communicate booking confirmations, vouchers, invoices, and travel documents • Provide customer support and respond to enquiries • Send promotional emails and travel offers (only with your consent) • Comply with legal obligations, including anti-fraud checks and regulatory requirements • Improve our website and services through anonymised analytics
4. Sharing Your Information
We share your personal data only where necessary to fulfil your booking, including with: • Airlines, hotels, transfer operators, and tour guides as required for your itinerary • Payment processors to handle transactions securely • Government authorities (immigration, customs) as legally required We do not sell or rent your personal data to third parties for marketing purposes.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. Strictly necessary cookies are always active. You may opt out of analytics and marketing cookies via your browser settings or our cookie consent banner. Disabling certain cookies may affect the functionality of the website.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Booking records are typically retained for 7 years for accounting and legal compliance purposes. Marketing preferences are retained until you withdraw consent.
7. Your Rights
Depending on your location, you may have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data (subject to legal obligations) • Object to or restrict certain processing activities • Withdraw consent to marketing communications at any time To exercise any of these rights, email us at info@flyglobaltours.com. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Payment information is processed through PCI-DSS-compliant payment providers and is never stored on our servers.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.